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Shop NowOnce you place an order with Scenttell, you will receive an automated invoice on your provided contact/WhatsApp number and email as order confirmation. This notification will include the tracking number of your parcel once it has been handed over to our courier partners.
You may track the real-time shipping status of your order by clicking on "Track Order" in your account dashboard or via the link provided in your confirmation email, which will direct you to the official website of our courier service provider, Leopard Courier.
Cash on Delivery (COD) orders will be automatically cancelled if they are not confirmed within 3 days of order placement. Our team may reach out to you via call or WhatsApp for confirmation.
We reserve the right to cancel orders at any time before they are processed. Common reasons for cancellation include:
Delivery Charges: PKR 250 flat rate. we offer FREE SHIPPING on all domestic orders above PKR 4,000.
For our global customers, we offer reliable international shipping with a typical delivery window of 5-7 working days. During peak sale periods, please allow up to 8-10 working days for your order to arrive.
If you have any further questions regarding your shipment, please do not hesitate to contact our logistics team:
Email: support@scenttell.com
Phone/WhatsApp: +92-332-9686688